Trace Essence ("Trace Essence," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, purchase our products or services, register for events, communicate with us, or otherwise interact with Trace Essence.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Contact Information

• Full name
• Email address
• Phone number
• Mailing address (if applicable)

Booking Information

When booking coaching sessions, readings, workshops, or masterclasses, we may collect information necessary to provide the requested service.

Payment Information

• Payments are processed through secure third-party payment providers.
• Trace Essence does not store or have access to your full credit card or debit card information.

Account Information

If you create an account on our website, we may collect:

• Username and login credentials
• Purchase history
• Booking history

Communications

When you contact us, we may collect:

• Emails and contact form submissions
• Customer support messages
• Feedback and survey responses

Technical Information

When visiting our website, we may automatically collect:

• IP address, browser type, device type, and operating system
• Referring website, pages visited, and time spent on pages
• General location information
• Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

• Provide our services and process bookings
• Deliver digital products and send event access information
• Process payments and respond to inquiries
• Improve our website and customer experience
• Personalize your experience
• Send newsletters and marketing communications (only where permitted)
• Notify you about updates
• Maintain website security and prevent fraud
• Comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Measure marketing effectiveness
• Enhance user experience

You may disable cookies through your browser settings, although doing so may affect website functionality.

4. Marketing Communications

If you subscribe to our newsletter or opt into marketing communications, we may send updates regarding:

• New services, events, workshops, and masterclasses
• Educational resources and promotions
• Company announcements

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us through our website.

5. Sharing Your Information

Trace Essence does not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted third-party providers who help us operate our business, including:

• Payment processors and booking platforms
• Website hosting and email marketing providers
• Video conferencing and customer support tools
• Cloud storage and analytics providers

These providers receive only the information necessary to perform their services and are expected to safeguard your information.

6. Legal Disclosure

We may disclose your information if required by law or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights and prevent fraud
• Protect users
• Respond to lawful government requests

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide services and maintain business records
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information or deletion of your information
• Request restriction of processing
• Withdraw consent where applicable
• Request a copy of your personal data
• Object to certain processing activities

To exercise these rights, please contact us through our website.

10. Children's Privacy

Trace Essence services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to delete it.

11. Third Party Websites

Our website may contain links to third-party websites or services. Trace Essence is not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any third-party websites they visit.

12. Third Party Services

We may use trusted third-party service providers to operate portions of our business, including but not limited to:

• Payment processors
• Scheduling and booking platforms
• Video conferencing platforms
• Email marketing services
• Website hosting and analytics providers
• Customer relationship management systems

Each provider maintains its own privacy practices, and your use of those services may also be subject to their respective privacy policies.

13. International Users

If you access our website from outside the United States, your information may be transferred to, processed, and stored in the United States or other countries where our service providers operate.

By using our website, you consent to these transfers where permitted by applicable law.

14. California Privacy Rights

If you are a California resident, you may have additional rights regarding your personal information under applicable California privacy laws.

These may include the right to know, correct, delete, or limit certain uses of your personal information, subject to applicable exceptions. Requests may be submitted through our website.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised Effective Date.

Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us through our website:

Website: https://www.trace-essence.com